In the midst of the COVID-19 pandemic's peak in 2020, I acquired a valuable insight into the importance of prioritizing processes while remaining compassionate towards people. It was during the spring season when a dedicated team received the task of establishing a specialized hospital solely for COVID-19 patients. Fortunately, we had access to a...

As a leader, an important belief to cultivate is the assumption that others have positive intentions. Most people show up, and want to do a good job. This belief will shape the way you approach conversations with members of your team, even in difficult situations. By adopting a positive approach, you will make the person feel supported, and they...

In today's fast-paced business world, it's not always possible to be present for every important decision-making moment. As a leader, it can be frustrating to feel like your hard work and expertise is not being fully utilized in your absence. However, there are ways to ensure that your voice is heard and your influence is felt, even when you're not...

Feedback is one of the greatest gifts you could ever receive from a coworker, leader, or friend. Feedback can help you to discover blind spots that could be barriers as you matriculate through your career. So why is it that people hesitate to provide the gift of feedback? Feedback can be difficult to give and to receive. In a...

Have you ever wondered why you were having difficulty getting members of your team to engage and share their thoughts? If you've ever led a team huddle, I bet you've experienced what I call the "huddle-look". This is when you are standing before your team attempting to engage them, and in front of you, are blank stares...